Spa Etiquette

  • Please arrive 10 minutes prior to your appointment for consultation and a timely start to your service.
  • A minimum of 24 hours’ notice is required to reschedule or cancel your appointment; group bookings require a minimum of 48 hours’ notice.
  • All appointments are secured with a credit card or gift certificate at the time of booking.
  • Please provide your own brush/comb for hair treatments.
  • Massage on pregnant guests cannot be performed without a written authorization from a physician.
  • Client Consultation Form will need to be filled out by all, prior to your treatment.

Group Bookings

  • We welcome group bookings for all occasions such as bridal & bachelorette parties, corporate events, special retreats and birthday celebrations.

Gift Certificates

  • Gift certificates may be purchased in our spa or at the hotel front desk for specific services and dollar amounts. Alternatively, please call  250-679-3090.

Spa Amenities

  • Spa guests receive complimentary use of our infrared sauna.

Parking & Entrance

  • Please note that our Spa Entrance has temporarily changed since our accommodation wing fire. We have designated parking spots for all Spa Clients located in our Staff Parking Lot (located left of the entrance). Follow the signs towards the back of the building and you will see the entrance sign.